Costco Mattress Return Policy (Secret Facts To Know!)

Costco is one of the leading retailers in the United States, and they are known for their great customer service and generous return policy. If you are not satisfied with your purchase, you can return it at any time in your life for a full refund.

There are a few exceptions to this policy, such as electronics and personalized items, but in general, you can return almost anything to Costco.

If you need to return a mattress, you will be glad to know that Costco has a very simple return process. You can either take it back to the store or contact customer service to arrange for a pick-up. Either way, you will be refunded in full, no questions asked.

Of course, there are a few questions that people often have about returning a mattress to Costco. In this article, we will answer some of the most frequently asked questions about the Costco mattress return policy.

What Is The Warranty Period For Costco Mattresses?

When it comes to buying a mattress, it’s important to know what the warranty period is for Costco. This policy offers customers life-time, risk-free, 100% satisfaction guaranteed returns on Costco mattresses.

This policy is different from other mattress sellers, who typically only offer a limited warranty of 10 or 12 years. This means that if you have a problem with your Costco mattress after the warranty has expired, you’re not out of luck.

To be eligible for a warranty, you need to take your Costco mattress to a Costco store and have it inspected. If there are any problems with the mattress, you can then claim a refund or a replacement.

Costco is one of the few mattress sellers who offer a lifetime warranty, and it’s one of the reasons why customers love Costco mattresses. If you’re ever unhappy with your purchase, don’t hesitate to reach out to Costco for help.

Return Policy

If you are not satisfied with your purchase, Costco will accept returns at any time no time limit from the date of purchase.

All returns must be done in person at a Costco warehouse, with a valid receipt. For mattresses, you may also be required to provide the original sales invoice.

Costco reserves the right to refuse any return that does not meet these requirements.

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How do you return a mattress to Costco?

Costco has a very generous return policy, and you can return most items within 90 days of purchase. This includes mattresses, which can be returned for a full refund within that time frame.

To return a mattress to Costco, you will need to first contact customer service to obtain a Return Authorization number. You will then need to bring the mattress to a local Costco warehouse, where it will be inspected before a refund is issued.

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Does Costco Accept Opened Mattresses?

If you’re shopping for a new mattress, you might be wondering if Costco accepts opened mattresses. The answer is yes! In fact, Costco accepts opened mattresses in most cases.

The only exception to this rule is if the mattress has been exposed to extreme temperatures (like if it’s been in the sun) or if it’s been damaged in any way. In these cases, Costco may not be able to accept the mattress. Otherwise, you can bring the mattress in and have it inspected by a member of the Costco team.

If you have any doubts about whether or not the mattress can be accepted, it’s always a good idea to call ahead and speak to a customer service representative. They will be able to help you determine whether or not the mattress is eligible for purchase at Costco.

Can You Return A Mattress Without A Receipt? 

Yes, most mattress retailers will allow you to return a mattress without a receipt if the mattress is in the same condition that you received it in.

If you have a receipt, you can generally return the mattress without any problem. Some mattress companies will even offer you a refund or a credit on your account if you have the receipt.

If you don’t have a receipt, you’ll likely have to try to get a refund from the store where you purchased the mattress. This is usually a bit more difficult, but not impossible.

Sometimes the store will offer a refund or a credit, and other times they may require that you return the mattress in its original condition and only receive a refund or credit on the purchase price of the mattress.

Whichever route you choose, be sure to read the store’s return policy carefully before making a purchase. This way, you’ll know exactly what you’re getting into and you won’t have any surprises when it comes time to actually use the mattress.

Can I return a mattress to costco after 2 years?

Yes, you can return a mattress to Costco after two years. However, there are a few caveats. First, you must contact Costco customer service to initiate the return.

Second, the mattress must be in the same condition as when you originally purchased it.

This means that it must be in the original packaging and not have been used or slept on. Lastly, you may only return the mattress if you have a receipt or other proof of purchase.

Can I return a mattress in Costco?

Yes, you can return a mattress in Costco. In fact, Costco has one of the most generous return policies of any retailer, allowing you to return most items at any time after your purchase.

This includes mattresses, so if you’re not happy with your purchase, you can simply return it to your local Costco store.

You may be required to show your receipt or member ID card, and you may be charged a restocking fee, but otherwise, returning a mattress at Costco is relatively simple.

Can I return a mattress to Costco after 4 years?

According to the Costco return policy, you can return a mattress to Costco within 4 years of purchase. If you have a problem with your mattress after 4 years, you can contact the manufacturer directly.

How long after you buy a mattress can you return it?

At Costco, you can return most mattresses at any time in your life. If you bought your mattress using a Costco credit card, you also have an return period of lifetime. To return a mattress, you’ll need to bring it back to the store where you purchased it.

You’ll also need to have your original receipt or packing slip. If you don’t have either of these, the store may be able to look up your purchase using your name and membership number.’

Frequently Asked Questions